Marty Greif

Martin Greif is a conversion rate optimization expert, author, speaker, entrepreneur, senior executive, team leader and the kind of guy who likes to see everyone win. He brings more than 25 years of sales and marketing experience to his role at SiteTuners...

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5 Tips to Improve the Post-Purchase Experience of Your Online Customers

The customer journey doesn’t end when the visitor clicks “Submit Order”. Remember, it costs a lot less to keep existing customers than to acquire new ones. If you stop paying attention when the customer completes the purchase, you miss out on the chance to turn them into loyal customers. Here are some tips on optimizing the post-purchase experience, so you can get the most out of a conversion.

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