CRO Audits & Reviews
Learn Your Conversion Barriers & How to Improve Them
The Touchpoint Audit will pinpoint all the conversion barriers that exist on your visitor’s journey. Once these roadblocks have been identified, SiteTuners will establish a clear vision and actionable plan for your success.
Touchpoints include the website for both desktop and mobile versions, e-mails, chat, phone support, product shipping, returns, and policies. The goal is to ensure that every interaction the visitor has with your organization is smooth, and that each interaction increases the desire of the visitor to engage with your organization.
Your audit starts with an analysis of your visitors’ experience to determine gaps in technology and engagement. SiteTuners will:
The next step is to analyze user intent to align it with the visitors’ experience across the various touchpoints which include:
Your Action Plan will offer high-level recommendations for setting your conversion strategy in motion, including:
Increase your conversions and revenue
The Website Diagnostic Audit examines the mission-critical pages of your website. This in-depth audit combines an analysis of your analytics, any heat mapping tool you use, and conversion best practices.
The first step is critical in that it provides the information needed by the SiteTuners team to understand your business. The process starts with gaining a complete understanding of the following three items:
The next step is for the SiteTuners to do a deep dive into your analytics, paying attention to the mission-critical pages on your website and specific conversion funnels. This guides the SiteTuners team to the trouble areas of your website.
In addition to your standard analytics, SiteTuners will also review heatmaps and recordings of your website and visitor sessions. Don’t use a heatmapping tool? No worries, SiteTuners will recommend a tool then they will configure it to focus on your critical pages where it will run for 2 weeks gathering critical data.
While the heatmapping tool is gathering data, SiteTuners will begin a deep dive into your desktop and mobile site exercising the flow and conversion funnels based on the information you have provided.
The final part of the audit is to generate a detailed report of the conversion barriers discovered through the audit. Your report will contain a page-by-page review of your site with recommendations on what exactly needs to be modified to increase conversions. This is supported by two additional sections: your analytics and heatmap review.
The most important part of the report will be a tactical and strategic roadmap to increase your conversions and revenue.
Increase your conversions and revenue
The expert review is where we apply proven conversion-focused best practices to your website identifying your conversion barriers.
Your website review will include a discussion of:
The review is conducted live via web conference, enabling you to ask questions and participate in the critique. Afterwards, you will receive a recording of the call for you to share with your team and replay as you plan the next steps in your optimization project.
Increase your conversions and revenue
How Conversion Rate Optimization Audits Work
Our Team of Experts
There is nothing more rewarding than seeing our clients succeed
Directors of Optimization
Advice, guidance and support from a dedicated conversion expert who makes sure it all comes together, driving your business to success
UX/UI Designers
Conversion specialists that create user-friendly interfaces to increase visitor satisfaction, and strengthen your bottom-line
Conversion Analysts
Predicting, validating, visualizing and delivering actionable insights about your users’ touchpoints through various statistical techniques
Developers
Front-end and back-end development and implementation of fully functional conversion-focused interactive solutions
Speak with a Conversion Expert
Boost your leads, sales and revenue with proven strategies, expertise and knowledge
In just 30 minutes, we’ll show you how we can increase your revenue
Every site is different! In our meeting, we’ll identify your specific conversion barriers and provide you with a strategy to address them.
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