Personalization

shoppers

5 Tips to Improve the Post-Purchase Experience of Your Online Customers

The customer journey doesn’t end when the visitor clicks “Submit Order”. Remember, it costs a lot less to keep existing customers than to acquire new ones. If you stop paying attention when the customer completes the purchase, you miss out on the chance to turn them into loyal customers. Here are some tips on optimizing the post-purchase experience, so you can get the most out of a conversion.

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4 Ways to Get Customers to Add More to their Shopping Carts

In many ways, just getting more people to your e-commerce website already represents some small wins. Just getting more visitors over time means your SEO program is chugging along, your referrals are holding steady, and your content is delivering on the acquisitions front. Because just getting the right number, and the right type, of visitors is already a challenge, you need to present customers with what they set out to find,
present them with related products that complement those primary items, maximize how they use your cart. Here are a few ideas that can help you do these and increase your site’s average order value in the process.

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